Size Recommendations (for reference only)
S: 38 x 28 x 20 cm (approx. 2.5 kg for pets)
M: 50 x 35 x 25 cm (approx. 6 kg for pets)
L: 50 x 40 x 28 cm (approx. 10 kg for pets)
Note
A margin of error of 1 to 3 cm is possible due to manual measurement.
Colors may vary slightly depending on the screen. Please refer to the actual product for an accurate representation.
Thank you for your understanding.
14-Day Window: You have 14 days after receipt to request a return.
Conditions: The item must be new, unused, with its tags, and in its original packaging.
Simple Process: Contact us to receive your prepaid return label and shipping instructions.
Fast Refund: Once the return is inspected, you will be refunded within 10 business days to your original payment method.
Non-Returnable Items: Personalized items, gift cards, and sale items cannot be returned or exchanged.
Damages: Inspect your package upon arrival and contact us immediately in case of any issues.
Order processing takes 24 hours, and shipping takes 2 business days after preparation. Some products require 1 or 2 additional days.
Our company strives to do its utmost to ensure shipments are made as quickly as possible.
