Due to differences in lighting and display, the item's color may differ slightly from the images. The size and weight of our products are measured manually, which may lead to slight variations. The actual size may vary. We recommend that customers who require precise dimensions do not place an order.
Please note that slight dimensional differences may occur due to manual measurements. Color variations are not a reason for return or exchange.
This product is entirely hand-woven and not machine-made. As a result, even the same product may show variations, giving it a unique artisanal charm. Since it is a natural product, it may have stains, smudges, broken threads, streaks, color differences, uneven edges, tight weaving, uneven surfaces, slight deformations, gaps, etc. These imperfections are normal. Please ensure you accept them before purchase; return or exchange fees related to these imperfections are the customer's responsibility.
This product is handmade from straw. During transport, the product may deform under pressure and some materials may break. This indicates neither a quality defect nor damage. After receipt, simply clean the product before use; this will not affect its normal function. Please ensure you accept these conditions before purchase. In case of return or exchange for this reason, shipping costs will be borne by the customer.
We wish you an excellent online shopping experience!
Notes:
Specifications:
Product Category: Pet Basket
Material: Woven plant fiber grass for cats
For whom: Cat
Use: All seasons
Manufacturing: Handmade
14-Day Window: You have 14 days after receipt to request a return.
Conditions: The item must be new, unused, with its tags, and in its original packaging.
Simple Process: Contact us to receive your prepaid return label and shipping instructions.
Fast Refund: Once the return is inspected, you will be refunded within 10 business days to your original payment method.
Non-Returnable Items: Personalized items, gift cards, and sale items cannot be returned or exchanged.
Damages: Inspect your package upon arrival and contact us immediately in case of any issues.
Order processing takes 24 hours, and shipping takes 2 business days after preparation. Some products require 1 or 2 additional days.
Our company strives to do its utmost to ensure shipments are made as quickly as possible.
